At Traycer ("we," "our," or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our multi-model AI proxy services.

1. Information We Collect

1.1 Information You Provide

We collect personal information that you voluntarily provide to us when you register for an account, update your profile, use our collaborative tools, or communicate with us. This includes name, email address, and payment details (processed securely via Stripe).

1.2 Information Collected Automatically

When you use Traycer, we automatically collect certain information about your device and usage, including IP addresses, browser types, and interaction patterns on our canvas engines.

2. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes:

To facilitate account creation and logon process.
To manage user accounts and provide customer support.
To send administrative information and service updates.
To protect our Services from fraud and monitor for security.
To respond to legal requests and prevent harm.
To communicate with you about products, services, and offers from Traycer.

3. Sharing Your Information

We only share information with your consent, to comply with laws, or to provide you with services. We share data with third-party vendors who perform services on our behalf, such as cloud hosting and AI model inference (OpenAI, Anthropic, Google).

4. International Transfers

Our servers are located in various jurisdictions. By using Traycer, you consent to the transfer of your information to the United Kingdom and other locations where we or our service providers operate.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required by law.

6. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

7. Privacy Rights

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws, including the right to access, rectify, or erase your personal information.

8. Third-Party AI Models

Traycer acts as a proxy for third-party AI models. While we do not share your personal account information with these providers, the data you input into the canvas is processed by these models to generate outputs. We do not use your data to train our own models.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@traycer.com